Casablanca by night !

Regrettably, the overall experience was not good. Unlike other guru walk tours I have taken that were great. Zahya was late (I had to text her twice). She finally came and said she was busy during the day and only saw the tour. Others cancelled on her she said. Before starting the tour, she asked how much I would pay her saying US $50 was not reasonable. I was shocked that she would want to know before the tour. I would pay based on how good her tour was. I did not agree to pay a large amount. The tour did not occur. She was worried that I would give her a poor review even after I told her the cost of the taxi and waiting 30 minutes for her. To be fair, I booked another tour with her and told her. While polite, she said to value her service and pay accordingly or cancel. So I cancelled. Her actions have damaged Guruwalk’s reputation. If in the service business that is based on tips, please understand, you offer the service and the customer will tip based on how good the service was. Not good to try to extort money from customers. By the way, look at aviator’s tours on the web in Casablanca that are US $20-$30 so unclear why US $50 was expected. Surprisingly, I got an email from guruwalk saying the tour guide said I did not do the tour and next time I should cancel. Interesting that the reason the tour did not take place was not mentioned. This, this review. I wish her no ill feelings and write this to (1) inform the public to be aware of the disappointing experience, and (2) for guru walk to be aware of the damage to their reputation if this pattern of behaviour is normal.

Perfect!